TRAINING AND CONSULTANCY – MORE IMPORTANT THAN EVER

By Ian Kilpatrick, Chairman Wick Hill Group Mobility, convergence, 802.11ac wireless standards, BYOD, and increased access to WLANs all represent a major wave of change sweeping across company...

By Ian Kilpatrick, Chairman Wick Hill Group

Mobility, convergence, 802.11ac wireless standards, BYOD, and increased access to WLANs all represent a major wave of change sweeping across company networks.
This has led to both a loss of visibility, a loss of management and a loss of control. Alongside this, security threats continue to grow. For example, recently there were over 300 million password breaches on Ebay, Adobe and Home Depot alone. And the same passwords are consistently being used for personal, social media and business access, creating huge business risks.

Organisations are also under growing pressure to not only be secure and compliant, but also to prove it. Most organisations, even B2B, now need to have some form of PCI compliance, as a minimum. Today, more than ever, organisations need visibility and control over their networks.

These are some of the reasons we have seen a surge in demand for training courses at Wick Hill. VARs want to do training courses so they can educate themselves and provide the best possible support for their customers with the implementation and use of solutions that deal with today’s network issues.

VARs also want to be able to offer training courses to their customers, so users themselves can fully grasp how to implement and make the best use of the solutions that will help them maintain security in an increasingly unsafe world.

While vendor accreditation/qualifications undoubtedly play a role in the desire for training, for both VARs and enterprises, the real value of training is in the knowledge and understanding of the products that training courses provide.

One of the big challenges when deploying solutions, particularly security and networking, is that they are typically purchased for both strategic and tactical reasons. However, they are usually deployed tactically, with a key focus on the problem or issue that led to the original purchase.

This means that not only initially, but also over time, many organisations fail to maximise the benefits of the technology they have purchased. They fail to utilise all the current and future functionality it offers, or indeed review what they could be achieving with it. Training helps them unlock the power of these solutions, so they can use all the features that will help them deal with their network and security issues, as well as allowing them to get the best value for money.

In this wave of change sweeping across our networks, organisations may feel that the challenges they are facing are moving ahead just too fast for them to manage.
VARs are in an ideal situation to provide services and consultancy advice.

VARs deal with the problems of today’s networks every day and can offer users the latest services and skills to resolves problems. By turning to VARs for consultancy, end users can get an expert outside view of a problem and possibly a cost-effective lateral solution. VARs are at the sharp end of what is happening and they can be a major support to organisations trying to navigate through today’s increasingly choppy waters.

If VARs are vendor accredited, it means they have invested their sales and technical resources into understanding a product. They are, therefore, the best people to provide pre- and post-sales services and support around that product, and the best people to help users maximise the benefits of solutions through their comprehensive product knowledge.

For more information on our Training Facilities and Courses, click here.

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