Secrets for Success in UC

It’s no secret that you want to be successful. Yet, competition in the delivery of cloud-based Unifed Communications (UC) services is becoming increasingly fierce. End customers are more...

It’s no secret that you want to be successful. Yet, competition in the delivery of cloud-based Unifed Communications (UC) services is becoming increasingly fierce.

End customers are more opinionated and exacting than ever about the services they want. Many are keen to trail-blaze unique ways to increase collaboration and productivity, as much between their internal teams as with their customers and suppliers. It can be quite a challenge to keep up with all the latest developments and still be an expert in every area of UC.

End customers don’t care about your internal processes; whether it’s how you innovate and deliver new technology and services; what your product-test milestones are or anything else.

They simply want what they want, reliably and quickly, in a way that’s easy to purchase.

If your goal is to be successful by offering innovative and profitable UC services of the highest quality, Nuvias UC has some unique insights and experiences for success that we can share with you…

Our motivation is to partner with you to make your UC offering a success. Our team will work alongside your in-house product and technology teams to pinpoint the specific challenges that you need a trusted expert and partner to solve. We’ll ensure that we understand the services you want to deliver to your end customers as well as the impact you expect these services to have. Armed with this detailed insight, we will agree a solution and services design to ensure that all the pieces of the puzzle fit seamlessly together. Along the way, we can give your team whatever support they need to provide your customers with everything they need; from the cloud to the desktop. Ultimately, Nuvias UC acts as your UC technology-enablement partner: this allows you to focus on your own success whilst we ensure that it all works together to deliver a high quality and repeatable experience.

Nuvias UC shares the same philosophy with other Nuvias Group companies as well as its proven experience in the provision of innovative technology solutions from world-class vendors, and delivering market growth for vendor partners and customers. Nuvias Group companies are aligned around a common proposition and consistent delivery across EMEA, which allows channel and vendor communities to deliver exceptional business value to customers, thereby enabling new standards of channel success.

Access new revenues more quickly

To maximise success when you’re launching and managing either a new service or whole new UC platform, we can provide a full professional service wrap to support you through these activities. In-service management can be wholly provided by Nuvias UC, enabling you to tap into new revenues quickly whilst you scale that part of the business to a level that justifies bringing support for that service in-house.

Taking full responsibility throughout deployment and into support, we provide you with a single point of contact and resolution for any product issues that may arise.

Nuvias UC looks at the deployment of the service from the cloud to the end customer premise.

Whether your preference is for a Microsoft Skype for Business (SfB) or BroadSoft environment, we offer pre-configuration and pre-provisioning of all endpoints; saving time as you get a new deployment up and running, whilst providing a simple, effective process and experience for the end customer

Achieve common goals through partnership

Nuvias UC engineers conduct significant evaluation and interoperability testing before any product is accepted into our portfolio, allowing you to refocus your test resources elsewhere. The solution components that we’ll enable for you may well be made up from a combination of the best-in-class products we offer from multiple vendors, but we deliver this as a single, integrated solution. Taking full responsibility for this solution throughout deployment and then into support, we provide you with a single point of contact and resolution for any product issues that may arise.

Other reasons to choose SIPHON as your technology- enablement partner:

  • Ranked among the top 50 fastest growing technology companies in the UK by Deloitte (and top 500 in EMEA), for three years in a row
  • Recognised as being at the forefront of UC innovation.
  • Certified to the latest ISO27001 standard
  • Offers SfB health checks to assess UC infrastructure readiness, as well as a risk-free evaluation environment with our ‘Microsoft SfB Proof of Concept (POC)’ service
  • Lifetime Warranty, exclusive to Nuvias UC available for all Polycom handsets, including the VVX business media phone
  • Provides options to consume BroadSoft’s leading Cloud UC solutions in both an OPEX and CAPEX model via BroadCloud and BroadWorks
  • Focused on delivering technology excellence in all that we do, 50% of Nuvias UC staff work in Engineering, Technology Innovation or Technical Support
  • Qualified to assist at any of the critical phases in a UC project’s lifecycle with professional services that include bespoke design, integration, installation & commissioning, monitoring, technical support, as well as white-labelled field engineering and training.

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